Select Clients
Select Clients
Apple
Global partnership for the award-winning Today at Apple retail program, including flagship digital experiences for customers and employees.
IKEA
Ongoing transformation of IKEA's omnichannel commerce, in-store, and employee-facing products, including launching its first e-commerce app.
Mobile, desktop, and TV product strategy, design, and development for new Google and YouTube divisions.
Gatorade
Expanding the brand beyond marketing into digital products with Highlights, an app for young athletes, and the GX platform for personalized health science data.
Lyft
Getting more people on the road, faster. Increasing rider and driver conversion with the launch of a new Lyft.com.
Mailchimp
Scaling the company's customer base with an improved core product and new content platforms, including Mailchimp Presents.
Planned Parenthood
Conceiving and building the AI chat platform, Roo, for the largest affordable health care provider in the US. Named a 2019 best invention by Time.
Aesop
Bringing the cult brand to life online with a new global e-commerce experience. Named "Best Website Design" by Fast Company.
Practice Areas
Practice Areas
Shipping is believing.
Our capabilities help our clients not only better understand their markets and define digital strategies, but also—unique for our industry—actually bring to market and operationalize digital products at scale. To date, we have shipped 238 successful digital products and services.
Why Digital Products
Outcomes
Outcomes
Subscribers for YouTube TV
We collaboratively defined the feature set, designed and prototyped the product, and set the long-term roadmap.
Conversations with Planned Parenthood's Roo
The chatbot gives teenagers access to private, accurate sexual health information.
Dollars in revenue for the Epic Games Store
We have also contributed to several other Epic Games digital products, including Unreal Engine and Party Hub.
The amount of time required to check in on the new Aeromexico website
We helped the biggest airline in Mexico reduce check-in errors by 30%.
Valuation for Hippo
We shipped the successful product for the home insurance startup.
Process
Process
“A model to follow.”
We ask our clients to participate directly with us in an intensely collaborative process based on specific KPIs, rapid prototyping, and continuous testing and improvement. The result is one combined team making things the right way with fewer project hours invested in presentations.
