Introduction

We design and ship digital products that transform companies.

“A laser focus on what it was built to do: design and technology...Work & Co’s model is eerily prescient for the conditions of today’s marketplace.” Read more
The MTA’s New Live Subway Map

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The MTA's New Live Map. Read more.

Select Clients

Select Clients

Apple

Global partnership for the award-winning Today at Apple retail program, including flagship digital experiences for customers and employees.

View case study

IKEA

Ongoing transformation of IKEA's omnichannel commerce, in-store, and employee-facing products, including launching its first e-commerce app.

Google

Mobile, desktop, and TV product strategy, design, and development for new Google and YouTube divisions.

Epic Games

Partnership with the makers of Fortnite to grow gamer and developer relationships, including launching the Epic Games Store and Party Hub.

Gatorade

Expanding the brand beyond marketing into digital products with Highlights, an app for young athletes, and the GX platform for personalized health science data.

Lyft

Getting more people on the road, faster. Increasing rider and driver conversion with the launch of a new Lyft.com.

View case study

Mailchimp

Scaling the company's customer base with an improved core product and new content platforms, including Mailchimp Presents.

Aesop

Bringing the cult brand to life online with a new global e-commerce experience. Named "Best Website Design" by Fast Company.

View case study

Practice Areas

Practice Areas

Shipping is believing.

Our capabilities help our clients not only better understand their markets and define digital strategies, but also—unique for our industry—actually bring to market and operationalize digital products at scale. To date, we have shipped 238 successful digital products and services.

Why Digital Products

Outcomes

Outcomes

2.1M

Subscribers for YouTube TV

We collaboratively defined the feature set, designed and prototyped the product, and set the long-term roadmap.

3.5M

Conversations with Planned Parenthood's Roo

The chatbot gives teenagers access to private, accurate sexual health information.

View case study
680M

Dollars in revenue for the Epic Games Store

We have also contributed to several other Epic Games digital products, including Unreal Engine and Party Hub.

Half

The amount of time required to check in on the new Aeromexico website

We helped the biggest airline in Mexico reduce check-in errors by 30%.

1.1B

Valuation for Hippo

We shipped the successful product for the home insurance startup.

View case study

Process

Process

“A model to follow.”

We ask our clients to participate directly with us in an intensely collaborative process based on specific KPIs, rapid prototyping, and continuous testing and improvement. The result is one combined team making things the right way with fewer project hours invested in presentations.

Working Together

Leadership

Leadership

“A unique approach—which includes an ‘inverse pyramid’ of significant partner involvement on all projects, backed by lots of senior talent.”

News

News

The MTA’s New Live Subway Map

October 20, 2020

Careers

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Case Studies

AppleAesopTechCrunchALDOPlanned ParenthoodVirgin AmericaHippoLyftMTA
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